Frequently Asked Questions

1. What is TRIF?

TRIF refers to Total Recordable Incident Frequence.  It is a standardized base rate, in which any company can calculate their rate(s) and get a percentage per 100 employees.  It is calculated by multiplying the number of recordable cases by 200,000, and then dividing that number by the number of labour hours at the company.

2. What is workplace violence and harassment?

Most people think of violence as a physical assault. However, workplace violence is a much broader problem. It is any act in which a person is abused, threatened, intimidated or assaulted in his or her employment. Workplace violence includes:

  1. Threatening behaviour - such as shaking fists, destroying property or throwing objects.
  2. Verbal or written threats - any expression of an intent to inflict harm.
  3. Harassment - any behaviour that demeans, embarrasses, humiliates, annoys, alarms or verbally abuses a person and that is known or would be expected to be unwelcome.  This includes words, gestures, intimidation, bullying, or other inappropriate activities.
  4. Verbal abuse - swearing, insults or condenscending language.
  5. Physical attacks - hitting, shoving, pushing or kicking.

Workplace violence is not limited to incidents that occur within a traditional workplace.  Work-related violence can occur at off-site business related functions, at social events related to work, in clients' homes or away from work but resulting from work.

3. What is a policy statement?

An organization's occupational health and safety policy is a statement of principles and general rules that serve as guides for action. Senior management must be committed to ensuring that the policy is carried out with no exceptions. The health and safety policy should have the same importance as the other policies of the organization.

The policy statement can be brief, but it should mention:

  1. Management's commitment to protect the safety and health of employees.
  2. The objectives of the program.
  3. The organization's basic health and safety philosophy.
  4. Who is accountable for occupational health and safety programs.
  5. The general responsibilities of all employees.
  6. That health and safety shall not be sacrificed for expediency.
  7. That unacceptable performance of health and safety duties will not be tolerated.

The policy should be stated in clear, unambiguous, and unequivocal terms.  It must be signed by the incumbent Chief Executive Officer and kept up-to-date.  It must be communicated to each employee and adhered to in all work activities.


4. What is a training matrix?

A training matrix is a tool that can be used to track training and skill levels within an organization.  A training matrix has a variety of uses from supporting gas analysis between required and actual knowledge levels and also tracking competency levels.